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Blue screened, possibly MIA
#9
The "bluescreens" can be caused by the fake antiviruses, usually you can just hit the control key and they go away, they sometimes have hilarious error codes too. If it's a legit blue screen, write down the 0x000000xx error code.

Which fake AV is it? Antivirus 2009? Personal Antivirus? Regardless, updated Malwarebytes scanned in safe mode will get rid of either, sometimes there's faster ways.

<!-- w --><a class="postlink" href="http://www.malwarebytes.org">www.malwarebytes.org</a><!-- w -->, download the file, as in, don't just run it. Rename it to "virus.exe" or whatever, most of the time the malware programs have a name blacklist for installers. Install the program, go to C:/Program Files/Malwarebytes and rename "mbam.exe" to "virus.exe". Run the program, get rid of it, and install noscript onto firefox.

That's what you're paying the repair shop to do, they're very easy to remove.
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