Suspended

[Firecrest]

Greetings,

Thank you for your continued correspondence. An additional review of the account
action has resulted in the same conclusion; we have determined that an
unauthorized game modification was used by the account in question. As such, the
action will not be removed or changed.

The Terms of Use define Rules of Conduct that must be followed when playing the
World of Warcraft. Any breach of these terms can result in a penalty being
placed on the account ranging from a Warning to an Account Closure. We hope to
give only the most minor of penalties. However, we must also factor in the
severity of the infraction and how often a player has violated our policies in
the past.